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If you need help,
here is where to find it.

This directory lists national and state-level services for family and domestic violence, housing, legal support, financial hardship, mental health crisis, and specialist help.

If you are in immediate danger, call 000. If you need to leave quickly, 1800RESPECT (1800 737 732) will help anyone of any gender, 24/7.

These services are for everyone. Women, men, non-binary people, children and young people, LGBTIQ+ people, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds. Family violence happens to people of every gender and every background, and the help listed here reflects that.

Your state or territory
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Showing: National (Australia-wide), 52 services

Crisis Lines

Emergency (Police, Fire, Ambulance)

24/7

If you or someone else is in immediate danger, call 000. This is free and works from any phone, including locked mobiles.

Lifeline

24/7

24-hour crisis support and suicide prevention. Talk, text, or online chat. Free and confidential.

Suicide Call Back Service

24/7

Free nationwide professional telephone, video and online counselling for people affected by suicide.

Women & Children

1800RESPECT (Women & Children Pathway)

24/7

National sexual assault, domestic and family violence counselling. Specialist support for women and children, including safety planning, referrals to local refuges and trauma counselling.

Eligibility: All survivors; specialist pathway for women and children

WESNET (Women's Services Network)

Peak national body for women's specialist domestic and family violence services. Directory of refuges and women's services across every state and territory; also runs the Safe Connections phone program for women escaping violence.

Eligibility: Women and children

Our Watch

National leader in primary prevention of violence against women and children. Resources for survivors, families, schools and workplaces.

ANROWS - Australia's National Research Organisation for Women's Safety

Evidence and research on violence against women and children. Useful for survivors seeking to understand patterns, and for those supporting them.

Full Stop Australia

24/7

National 24/7 trauma-specialist counselling for anyone affected by sexual, domestic or family violence. Particular expertise supporting women, children and LGBTIQ+ survivors.

Bravehearts

Mon to Fri 8:30-4:30

Counselling and support for children, young people and adults affected by child sexual abuse. Information for parents, carers and protective adults.

Eligibility: Children and survivors of child sexual abuse

Blue Knot Helpline (Complex Trauma)

9am-5pm AEST, 7 days

Counselling and support for adult survivors of complex trauma, including childhood abuse. Specialist support for women, men, families and partners.

Relationships Australia

Counselling, family dispute resolution, family violence support and children's contact services in every state. Sliding scale fees; many services bulk-billed or free for eligible clients.

Parentline (national directory)

Each state runs a Parentline phone counselling service for parents and carers of children and teens. Free, confidential. National directory links you to your state's number.

Services for Men

MensLine Australia

24/7

Telephone and online counselling for men dealing with relationship and family concerns, including men who are experiencing violence and men who want to stop using violence.

One in Three Campaign

Information and advocacy for male victims of family violence. Directory of male-inclusive services across Australia.

Men's Referral Service (No to Violence)

Mon-Fri 8am-9pm, Sat-Sun 9am-5pm AEST

Free, anonymous, confidential national telephone service for men who use family violence and want to stop, men who are concerned about their behaviour, and male victims. Also for friends, family and professionals supporting them.

Parents Beyond Breakup (Dads in Distress)

Peer support for separated fathers and mothers struggling with family breakdown. Suicide-prevention focus, peer groups, one-on-one support.

MATES in Construction

24/7

Suicide prevention, mental health and wellbeing support for workers in construction, mining and energy. 24/7 crisis line for men in those industries.

Rural Aid Counselling

Free mental health counselling for farmers and people in rural and remote communities. Phone and face-to-face. Particular reach to men in primary industries.

Australian Men's Shed Association

Find a local Men's Shed - community spaces where men gather to work on projects, talk, and support each other. Strong evidence base for reducing isolation in men.

Movember Foundation Resources

Practical resources on men's mental health, physical health, and connection. Conversation Guide for supporting another bloke; signposts to crisis services.

Family & Domestic Violence

1800RESPECT

24/7

National sexual assault, domestic and family violence counselling service. Confidential, free, available to anyone of any gender experiencing or supporting someone through violence.

Youth Services

headspace

Mental health support for young people aged 12-25. 100+ centres across Australia plus eheadspace online and phone counselling. Free or low-cost. Services include mental health, physical health, alcohol and other drugs, and work/study support.

Eligibility: Ages 12-25

ReachOut

Online mental health service for young people and their parents. Self-help tools, peer support forums, and information on mental health, relationships, school and identity.

Eligibility: Young people and parents

Yarning SafeNStrong

24/7

National helpline for Aboriginal and Torres Strait Islander people of all ages, with strong cohort of young Aboriginal counsellors. Suicide prevention and crisis support.

LGBTIQ+

QLife

3pm to midnight daily

Anonymous peer support and referral for LGBTIQ+ people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.

Switchboard (Rainbow Door)

10am-5pm, 7 days

Peer-driven support service for LGBTIQA+ people, their families, allies and communities. Information, referral, support around family violence, relationships, mental health and isolation.

TransHub

Information, resources and advocacy for trans and gender-diverse people in Australia. Includes guidance on healthcare, legal recognition, and accessing services safely.

PFLAG Australia

Support, education and advocacy for parents, families and friends of LGBTIQ+ people. Local chapters across the country.

Culturally Specific

13YARN

24/7

Aboriginal and Torres Strait Islander crisis support line. Run by Aboriginal and Torres Strait Islander crisis supporters.

inTouch Multicultural Centre Against Family Violence

Specialist family violence support for women, men, children and families from migrant and refugee backgrounds. In-language workers and culturally-informed responses.

Eligibility: People from migrant and refugee backgrounds

Link-Up (Stolen Generations)

State-based services for Aboriginal and Torres Strait Islander people affected by past government policies of removal. Family tracing, reunion, counselling.

Eligibility: Aboriginal and Torres Strait Islander people

Forum of Australian Services for Survivors of Torture and Trauma (FASSTT)

National network of state-based torture and trauma services for refugees and asylum seekers. Find your nearest service: VFST (VIC), STARTTS (NSW), QPASTT (QLD), and others.

Eligibility: Refugees and people seeking asylum

Mental Health

Head to Health

Mon-Fri 8:30am-5pm

Free, no-referral phone service connecting adults to local mental health services. Government-funded. Can book you into a Head to Health centre or assist with crisis triage.

SANE Australia

Mon-Fri 10am-10pm AEST

Support and counselling for people affected by complex mental health issues (psychosis, severe depression, bipolar, BPD). Online peer community.

Butterfly Foundation (Eating Disorders)

8am-midnight AEST, 7 days

National support for people experiencing eating disorders and body image issues, and for their families and carers. Counselling, online groups and resources.

Gambling Help Online

24/7

Free, confidential 24/7 support for anyone affected by gambling - including the gambler, their family and friends.

National Alcohol & Other Drug Hotline

24/7

Free 24/7 confidential telephone service for advice, information and referral about alcohol and drug use, for individuals and family.

Housing & Homelessness

Ask Izzy

Free, anonymous web app connecting people in need with local food, shelter, health and support services. Searchable by suburb. Especially useful for housing, food and crisis services.

Mission Australia

Homelessness services, family support, alcohol and drug recovery, employment programs across every state.

Salvation Army (Salvos)

Emergency relief, crisis accommodation, family violence services, financial counselling, food and material aid in every state.

St Vincent de Paul (Vinnies)

Emergency assistance, food, vouchers, financial counselling and homelessness services through local conferences in every state.

Legal Support

National Legal Aid

Directory of Legal Aid commissions in every state and territory. Free legal advice, and representation for those who qualify.

Women's Legal Services Australia

Directory of state and territory women's legal services. Free legal help for women, particularly in areas of family violence, family law, child protection and discrimination.

Eligibility: Women

Community Legal Centres Australia

Directory of 170+ community legal centres across Australia. Free legal help on a wide range of issues including tenancy, fines, family violence and discrimination.

National Aboriginal and Torres Strait Islander Legal Services (NATSILS)

Directory of Aboriginal and Torres Strait Islander Legal Services in every state and territory. Culturally safe legal help.

Eligibility: Aboriginal and Torres Strait Islander people

Financial Support

Services Australia Social Workers

Mon to Fri

Free, confidential social work service through Centrelink. Social workers can help you navigate payments during a crisis, exit an unsafe situation, and connect you with local support. Ask for a social worker specifically when you call.

Crisis Payment (Services Australia)

One-off payment for people in severe financial hardship due to extreme circumstances, including domestic violence, leaving your home, or being released from prison. Claim within 7 days of the event.

National Debt Helpline

Mon-Fri 9:30am-4:30pm

Free, independent and confidential financial counselling for people struggling with debt. Can help with mortgage stress, credit cards, utilities, fines, and dealing with debt collectors.

MoneySmart (ASIC)

Free government tools and guidance on budgeting, debt, super, scams and financial recovery after separation or family violence.

Good Shepherd - No Interest Loans

No Interest Loans (NILs) of up to $2,000 for essential goods and services, and the Speckle small loan for unexpected expenses. Specialist financial coaching for women and family violence survivors.

Supported Access to LUMINA

If you are experiencing family or domestic violence, or genuine financial hardship, LUMINA is free for you. No documents required, just a brief application read by a human within 48 hours.

Apply for Supported Access

This directory is maintained by LUMINA. If a phone number or service has changed, or a service should be added, please let us know.